Returns & Exchanges
We want you to love your cleaning routine, but if you are not completely satisfied with your purchase, we offer a 30-day return policy for all unused products in their original packaging. Please note that for hygiene reasons, used brush cleaners cannot be returned unless they are defective.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the item in its original packaging, ensuring all accessories and manuals are included to prevent damage during transit.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing